A maintenance emergency is defined as the following:
To Report a NON-EMERGENCY MAINTENANCE REQUEST :
You may do one of the following:
log into your resident portal
or call the Resident Services Number.
RESIDENT SERVICE HOURS:
Monday through Friday, 9 a.m. to 6 p.m.
NON-EMERGENCY calls or e-mails sent
SATURDAY OR SUNDAY will be answered on Monday.
Should you have an UNRESOLVED ISSUE that cannot be worked out with the property manager
after a number of attempts,
you may contact the Resident Service Line
Please provide the details to the Resident Services Representative and the Area Manager
or Director of Property Management will contact you.