Resident Service Center

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To Report a MAINTENANCE EMERGENCY,
​Dial: 800-871-0825
and follow the Maintenance Emergency prompts.

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​A maintenance emergency is defined as the following:

• Fire
• Water Leak
• Stopped up toilet (if you only have one)
• No water or hot water
• No heat during the winter months
• No A/C (if the outside temperature is above 75°F)
• Electrical issues
• Gas smell
• Refrigerator/freezer not working
•  Lock-outs &
• Safety and Security risks only

​To Report a NON-EMERGENCY MAINTENANCE REQUEST :
You may do one of the following:
email us
log into your resident portal
​or call/text the Resident Services Number.
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RESIDENT SERVICE HOURS:
Monday through Friday, 9 a.m. to 6 p.m.
NON-EMERGENCY calls or e-mails sent
SATURDAY OR SUNDAY will be answered on Monday.
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Should you have an UNRESOLVED ISSUE that cannot be worked out with the property manager
after a number of attempts,
you may contact the Resident Service Line
 
800-871-0825
 
Please provide the details to the Resident Services Representative and the Area Manager 
or Director of Property Management will contact you.

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Apartment Procedures Video

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Online Payment Is Available!